Terms and Conditions

Welcome to Beauté Clinique Spa ("BCSpa"). By accessing our website, booking an appointment, purchasing products or services, or participating in any BCSpa program or event, you agree to the following Terms & Conditions. Please read them carefully.

1. General

1.1. Acceptance of Terms

• By accessing our website, scheduling an appointment, purchasing a product or service, or participating in a Beauté Clinique Spa program or event, you agree to these Terms & Conditions and all related policies referenced herein. If you do not agree, please discontinue use of our website and services. 

1.2. Changes to Terms

• Beauté Clinique Spa reserves the right to revise these Terms & Conditions periodically. Updates become effective when posted to our website, unless otherwise stated. Continued use of our website or services after an update constitutes acceptance of the revised terms. 

2. Bookings + Appointments 

2.1.  Appointment Confirmation 

• Appointments may be requested through our website, booking platform, telephone, email, or another approved method. An appointment is not confirmed until the client receives confirmation from BCSpa and completes any required payment, deposit, or booking requirement. 

2.2.   Accurate Booking Information 

• Clients are responsible for providing accurate contact, appointment, location, and service information. Any changes that may affect the appointment, including building access, parking, travel requirements, or service location, must be communicated promptly.

2.3.   Cancellations, Rescheduling + Late Arrivals 

• Cancellations, rescheduling requests, late arrivals, missed appointments, and applicable fees are governed by our Cancellation & Appointment Policy. A late arrival may reduce the available treatment time without reducing the scheduled service price. 

3.  Services 

3.1.  Professional Services 

• Beauté Clinique Spa provides professional wellness services, including massage therapy, skincare and esthetic treatments, recovery services, mobile wellness, corporate wellness programs, private and special event services, workshops, and educational experiences. Services may vary based on provider availability, location, professional licensing, treatment eligibility, equipment availability, and applicable requirements.

3.2.   Scope of Services 

• BCSpa services are intended to support relaxation, wellness, appearance, recovery, and general well-being. Services do not replace medical diagnosis, emergency care, or treatment from a licensed medical provider. 

3.3.  Right to Refuse or Discontinue Service 

• BCSpa reserves the right to refuse, modify, postpone, or discontinue a service when reasonably necessary because of health or safety concerns, contraindications, conduct, nonpayment, policy violations, provider judgment, circumstances outside our control, or legal and professional requirements.

Any decision to refuse or discontinue service will be made in accordance with applicable law and professional standards.

4.   Payments, Pricing & Reimbursement 

4.1. Payment Methods 

• Payment is due at the time specified during booking or before services are rendered, unless alternative arrangements have been approved in writing. Accepted payment methods are displayed through our website, booking platform, invoice, or payment processor. 

4.2.   Pricing + Additional Charges 

• Prices are subject to change before an appointment is confirmed. Once confirmed, the quoted price applies to the services originally booked unless the client requests changes or additional charges become necessary. Travel fees, parking, tolls, extended travel time, specialty equipment, add-on services, event requirements, and other applicable costs may be charged separately. When reasonably possible, additional charges will be communicated before the service is provided.

4.3.    Deposits + Outstanding Balances 

• Certain appointments, mobile services, group bookings, corporate programs, or events may require a deposit or advance payment. Clients remain responsible for all approved charges, unpaid balances, returned payments, and applicable processing or collection fees. Deposit requirements and cancellation consequences will be disclosed during booking or included in the applicable service agreement.

4.4.   Returns + Refunds 

• Refunds, service credits, product returns, deposits, gift certificates, packages, memberships, and canceled transactions are governed by our Returns & Refund Policy and any applicable service agreement. 

4.5.   Insurance & Reimbursement 

• Certain services may qualify for HSA or FSA payment, reimbursement through an insurance or wellness benefit program, or submission through a superbill or other supporting documentation when available.

Coverage, reimbursement, medical necessity, eligibility, and payment decisions are determined solely by the applicable payer or benefit administrator. Clients are responsible for verifying their benefits and remain responsible for all charges not paid or reimbursed by a third party.

5.  Memberships, Packages & Promotions 

5.1.   Memberships + Packages 

• Memberships, service packages, gift certificates, and promotional offerings are governed by their respective policy pages, which are incorporated into these Terms & Conditions. 

5.2.  Discounts + Promotions 

• You may access and use the content for personal, non-commercial purposes. Any other use, including adaptation, distribution, or commercial use, is prohibited without prior written consent.

6.  Client Responsibilities & Professional Standards 

6.1.  Health Information 

• Clients are responsible for providing accurate and complete health information, including any medical conditions, allergies, injuries, medications, or changes in health that may affect the safe delivery of services. Certain treatments may require written medical clearance or a Letter of Medical Necessity. 

6.2.  Professional Conduct 

• BCSpa is committed to maintaining a safe, respectful, and professional environment. Harassment, inappropriate behavior, discrimination, solicitation, illegal activity, or conduct that compromises the safety or well-being of staff or clients will result in the immediate termination of services and may prohibit future bookings.

7.  Website & Intellectual Property 

7.1.  Intellectual Property 

• All logos, trademarks, branding, photographs, graphics, written content, educational materials, and website content are the exclusive property of Beauté Clinique Spa unless otherwise stated and are protected by applicable intellectual property laws. 

7.2.  Permitted Use 

• Website content may be viewed and used for personal, non-commercial purposes only. No content may be copied, reproduced, modified, distributed, published, or otherwise used without prior written permission from Beauté Clinique Spa. 

8.  Privacy & Confidentiality 

8.1.  Privacy 

• These terms are governed by the laws of the State of New York. Any disputes will be subject to the jurisdiction of the courts in New York City.

8.2.   Confidentiality 

• BCSpa respects your privacy and maintains the confidentiality of client information to the extent permitted by law. Information will never be shared without authorization except when required by law or necessary to provide requested services. 

9.  Limitation of Liability 

9.1.   General Limitation 

• To the fullest extent permitted by law, Beauté Clinique Spa shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services. 

9.2.   Service Availability 

• While we strive to provide uninterrupted website access and reliable services, BCSpa is not responsible for delays, interruptions, technical failures, weather conditions, third-party platform outages, or circumstances beyond our reasonable control. 

10.   Governing Law 

10.1.   Jurisdiction 

• These terms are governed by the laws of the State of New York. Any disputes will be subject to the jurisdiction of the courts in New York City.

10.2.   Dispute Resolution 

• BCSpa respects your privacy and maintains the confidentiality of client information to the extent permitted by law. Information will never be shared without authorization except when required by law or necessary to provide requested services. 

11. Contact Information

For questions or concerns regarding membership, please contact us in writing at: 

Beauté Clinique Spa (BCSpa)
240 W 37th Street Flr 5

New York, NY 10018
(800) 226-5016
info@beautecliniquespa.com