Privacy Policy

We may collect personal information such as your name, email address, phone number, billing and rve information when you register for our services, make purchases, or communicate with us.s.

At Beauté Clinique Spa (“BCSpa,” “we,” “our,” or “us”), we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit our website, communicate with us, book or receive services, purchase products or memberships, or participate in a BCSpa program or event.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, billing and service address, emergency contact, account and membership information, appointment preferences and communications submitted to BCspa.

1.2.  Health + Service Information 

To determine whether services are appropriate and provide personalized care, we may collect information such as:  

• Health history 
• Allergies 
• Injuries or areas of concern 
• Medications 
• Pregnancy status 
• Treatment preferences 
• Intake forms and consent records 
• Service and treatment notes 
• Medical clearances or Letters of Medical Necessity 
• Information needed for superbills or reimbursement documentation 

Clients are responsible for providing accurate information and notifying BCSpa of relevant changes.   

1.3 Payment Information

Payment information may be collected and processed through authorized third-party payment processors. Information available to BCSpa may include transaction amounts, payment status, billing details, and limited payment-method information.

1.4.  Website + Device Information 

 When you use our website, certain information may be collected automatically, including:

• Internet Protocol address 
• Browser and device type 
• Operating system 
• Pages viewed 
• Referring website 
• Date and time of access 
• Website interactions and usage activity

1.5 Cookies + Similar Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to support website functionality, remember preferences, understand website usage, and improve the visitor experience.

Browser settings may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

2. How We Collect Information

We collect information when you:

• Schedule an appointment
• Complete an intake or consent form
• Purchase a service, product, package, gift certificate, or membership
• Subscribe to communications
• Request reimbursement documentation
• Contact BCSpa
• Attend an event or participate in a program

2.2.  Information Collected Automatically 

Website hosting providers, analytics services, booking platforms, and similar technologies may automatically collect technical and usage information when you interact with our website or online services. 

2.3.  Information From Third Parties 

We may receive information from booking platforms, payment processors, corporate clients, event organizers, hotels, referral partners, insurance or wellness-benefit programs, and other parties involved in arranging or paying for your services.

3.  How We Use Information 

3.1.  Providing Services

We may use information to:

• Schedule and manage appointments
• Evaluate service eligibility
• Personalize treatments
• Maintain service records
• Manage memberships and packages
• Process purchases and payments
• Provide customer support

3.2.  Communication 

 We may use contact information to send:

• Appointment confirmations and reminders 
• Service-related notices 
• Payment and membership information 
• Policy updates 
• Responses to questions or requests 
• Important operational or safety communications

3.3.  Marketing

 With consent where required, we may send information about promotions, events, new services, memberships, wellness content, and other BCSpa updates. You may unsubscribe from marketing communications at any time. Opting out of marketing does not prevent us from sending appointment, payment, account, or other necessary service-related messages.

3.4 Business Operations

We may use information for internal purposes such as:

• Website administration
• Quality improvement
• Staff training
• Fraud prevention
• Recordkeeping
• Financial administration
• Business planning

Legal and regulatory compliance

3.5 Insurance + Reimbursement Support

When requested, we may use appropriate information to prepare superbills, receipts, Letters of Medical Necessity, claim-support documentation, or other reimbursement materials. 

BCSpa does not determine whether a service will be covered or reimbursed by a health plan, benefit administrator, employer, or other payer.

4.  How We Share Information

4.1.  Service Providers 

We may share information with authorized providers that assist with:

• Website hosting
• Appointment scheduling
• Payment processing
• Email or text communications
• Data storage
• Analytics
• Accounting
• Insurance or reimbursement administration
• Business and technical support

These providers receive only the information reasonably necessary to perform their services.

4.2.  BCSpa Providers & Personnel 

Information may be shared with BCSpa employees, independent contractors, and service providers when reasonably necessary to schedule, prepare for, or deliver requested services.

4.3 Corporate, Hotel & Event Services

For corporate programs, hotel appointments, private events, or group services, limited information may be shared with the organization coordinating the service. Health information and treatment details will not be shared with an employer, host, or event organizer without authorization unless disclosure is required by law.

4.4 Legal Requirements

We may disclose information when reasonably necessary to:

Comply with applicable law

Respond to a subpoena, court order, or lawful government request

Protect the rights, property, or safety of BCSpa, its clients, providers, or others

Investigate fraud, misconduct, or policy violations

Establish, exercise, or defend legal claims

4.5 Business Transfers

If BCSpa participates in a merger, acquisition, restructuring, financing, or sale of business assets, information may be transferred as part of that transaction, subject to applicable privacy requirements.

4.6 Sale of Personal Information

BCSpa does not sell personal information for monetary consideration. We may share limited information with service providers as described in this Privacy Policy.

5. Your Rights and Choices

5.1.  Confidential Treatment Information 

Health history, intake responses, treatment notes, and other service-related information will be treated confidentially and accessed only for legitimate service, administrative, legal, or safety purposes.

5.2 Authorized Disclosures

Health or service information may be shared when:

• You provide authorization
• Disclosure is necessary to provide a requested service
• A provider requires the information for authorized coordination of care
• Disclosure is required or permitted by law
• There is a serious and immediate health or safety concern

5.3 Electronic Communication

Standard email, text messaging, and website contact forms may not provide the same level of security as a dedicated client portal. Clients should avoid sending highly sensitive health, financial, or identification information through unsecured communication methods unless instructed to do so.

6.  Children & Minor Clients 

6.1.  General Audience Website 

Our website is intended for a general adult audience and is not directed toward children under 13. 

6.2 Minor Clients

Services for clients under 18 may require the involvement and consent of a parent or legal guardian. A parent or guardian may provide personal and health information on behalf of a minor when scheduling or authorizing services.

6.3 Information From Children

BCSpa does not knowingly collect personal information online directly from children under 13 without appropriate parental consent. If we learn that such information was collected improperly, we will take reasonable steps to delete it. COPPA generally applies to websites directed to children under 13 or websites with actual knowledge that they are collecting personal information from a child under 13.

7.  Data Security 

7.1.  Security Measures 

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

7.2 No Guaranteed Security

No website, electronic transmission, payment system, or storage method is completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.

7.3 Security Incidents

If a security incident affects information protected by applicable law, BCSpa will investigate and provide legally required notices to affected individuals and appropriate authorities. New York’s SHIELD Act requires businesses holding qualifying private information of New York residents to maintain reasonable safeguards and establishes breach-notification obligations.

8.  Data Retention

8.1.  Retention Period

We retain information only for as long as reasonably necessary to:

• Provide requested services
• Maintain appropriate business and service records
• Complete transactions
• Resolve disputes
• Enforce agreements
• Meet insurance, tax, accounting, professional, and legal obligations

8.2 Disposal

When information is no longer reasonably necessary, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Your Rights & Choices

9.1 Access + Correction

You may request access to or correction of personal information maintained by BCSpa, subject to identity verification and applicable legal limitations.

9.2 Deletion Requests

You may request deletion of certain personal information. We may retain information when reasonably necessary for legal compliance, professional documentation, transaction records, fraud prevention, dispute resolution, or other legitimate purposes.

9.3 Marketing Preferences

You may unsubscribe from promotional emails by using the unsubscribe link provided in the communication or by contacting BCSpa. You may opt out of promotional text messages by replying STOP, when applicable. Message and data rates may apply.

9.4 Cookies

You may manage cookies through your browser settings or any privacy controls made available through our website.

9.5 Verification

Before responding to certain access, correction, or deletion requests, BCSpa may request information needed to verify your identity and protect your account.

10. Third-Party Websites & Platforms

10.1 Third-Party Services

Our website and services may rely on third-party booking platforms, payment processors, website hosts, communication providers, social media platforms, and other external services. Those parties may collect and process information according to their own privacy policies and terms.

10.2 External Links

Our website may contain links to external websites. BCSpa is not responsible for the privacy, security, availability, or content of third-party websites.

10.3 Third-Party Bookings

Information submitted through an external marketplace or booking platform is also subject to that platform’s privacy practices. Clients should review the applicable third-party policy before submitting information.

11. Changes to This Privacy Policy

11.1 Policy Updates

BCSpa may revise this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

11.2 Notice of Changes

The revised policy will be posted on our website with an updated effective date. Material changes may also be communicated through email, website notice, or another appropriate method.

11.3 Continued Use

Continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy.

12. Contact Information

For questions or concerns regarding membership, please contact us in writing at: 

Beauté Clinique Spa (BCSpa)
240 W 37th Street Flr 5

New York, NY 10018
(800) 226-5016
info@beautecliniquespa.com